Divine MiniMart FAQs
What products does Divine MiniMart offer? Divine MiniMart offers cake decorators, cake stencils, cake stands, bakeware, edible prints, cake toppers, and other cake baking supplies.
How can I order from Divine MiniMart? You can order from Divine MiniMart by shopping online or in-store.
Does Divine MiniMart offer same-day delivery? Yes, Divine MiniMart offers same-day delivery all across Kenya.
What are the service options available at Divine MiniMart? The service options available at Divine MiniMart are in-store shopping, in-store pick-up, and delivery.
What are the hours of operation for Divine MiniMart? Divine MiniMart is open from 8:30 AM to 6:30 PM from Monday to Thursday, and from 9 AM to 6 PM on Saturday. Divine MiniMart is closed on Sundays.
Where is Divine MiniMart located? Divine MiniMart is located at Cookie house, Accra road , Opposite Kenya Archives, Nairobi.
How can I contact Divine MiniMart? You can contact Divine MiniMart by phone at 0706 792985 or by email at Sales@divineminimart.co.ke.
What should I do if I have a question or concern about my order? You can contact Divine MiniMart by phone at 0706 792985 or by email at Sales@divineminimart.co.ke with any questions or concerns about your order.
What is Divine MiniMart’s return policy? Divine MiniMart’s return policy is provided, please reach out to Divine MiniMart for more information.
Does Divine MiniMart offer gift cards? This information is yet to be provided, please reach out to Divine MiniMart for more information.
How do I track my order from Divine MiniMart? The process to track your order from Divine MiniMart is yet to be provided, please reach out to Divine MiniMart for more information.
How can I make a payment for my order at Divine MiniMart? The options for making a payment for your order at Divine MiniMart is Mpesa, Bank transfer, cash, Visa or Paypal.
Is there a minimum order requirement for delivery from Divine MiniMart? This information is yet to be provided, please reach out to Divine MiniMart for more information.
What should I do if my delivery from Divine MiniMart is late or missing? If your delivery from Divine MiniMart is late or missing, please contact Divine MiniMart by phone at 0706 792985 or by email at Sales@divineminimart.co.ke.
What if I receive a damaged product from Divine MiniMart? If you receive a damaged product from Divine MiniMart, please contact Divine MiniMart by phone at 0706 792985 or by email at Sales@divineminimart.co.ke.
Does Divine MiniMart offer international shipping? This information is yet to be provided, please reach out to Divine MiniMart for more information.
Can I make changes to my order after it has been placed with Divine MiniMart? The process for making changes to your order after it has been placed with Divine MiniMart is provided, please reach out to Divine MiniMart for more information.
How can I track my order? You can track your order by visiting our website and clicking on the “Track My Order” tab. You will need to enter your order number and email address to receive the latest update on your delivery status.
What is your return policy? We accept returns within 14 days of purchase. To initiate a return, please contact us via email at Sales@divineminimart.co.ke. We will provide you with further instructions on how to proceed with the return.
How do I use the cake stencils and cake toppers? You can use the cake stencils by placing them on top of the cake and dusting them with edible dust or powder to create a pattern on the cake. For cake toppers, you can simply place them on top of the cake to add a finishing touch.
How do I clean my bakeware? You can clean your bakeware by hand or in a dishwasher. We recommend hand washing to prolong the life of the bakeware.
Are the edible prints gluten-free? All our edible prints are gluten-free. If you have any other dietary restrictions or allergies, please contact us before placing your order.
How long does it take for my order to be delivered? We offer same-day delivery for orders placed before 12 PM. For orders placed after 12 PM, delivery will be made the next day. Delivery times may vary depending on your location.
Do you offer wholesale pricing for large orders? Yes, we offer wholesale pricing for large orders. Please contact us via email at Sales@divineminimart.co.ke for more information on wholesale pricing and minimum order quantities.
Can I place an order over the phone? Yes, you can place an order over the phone by calling us at 0706 792985. Our customer service team will be happy to assist you with your order.
What payment options are available? We accept payment via debit or credit card, as well as mobile money transfers. Our online store is secure and all transactions are processed through a secure server.
Can I cancel my order? Yes, you can cancel your order by contacting us via email at Sales@divineminimart.co.ke. We will process your request as soon as possible.
How do I know if my order has been confirmed? You will receive an email confirmation of your order once it has been processed. If you do not receive an email confirmation, please contact us via email at Sales@divineminimart.co.ke.
Is there a warranty on the products? Yes, we offer a warranty on some of our products. The length of the warranty will vary based on the product you have purchased. Please contact us via email at Sales@divineminimart.co.ke for more information on the warranty for a specific product.